Last Updated: 12/17/25
EPIC CLEANING PROS LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
When you fill out forms, request a quote, schedule services, or contact us, we may collect:
• Name
• Email address
• Phone number
• Service address
• Billing information (if applicable)
• Project or service details
When you visit our website, we may automatically collect:
• IP address
• Browser type and device information
• Pages visited and time spent on site
• Referral sources
If you opt in to SMS communications, we may collect:
• Phone number
• Message history and interaction data
• Consent records and opt-in confirmations
We use your information to:
• Provide and schedule cleaning services
• Send appointment confirmations and reminders
• Communicate regarding your services
• Process payments
• Improve our website and services
• Send marketing communications (only if you opt in)
• Comply with legal obligations
By providing your phone number and opting in, you agree to receive SMS communications from EPIC CLEANING PROS LLC, including appointment reminders and scheduling updates.
• Message frequency varies (typically 1–3 per week during service periods)
• Standard messaging rates may apply
• You may opt out at any time by replying “STOP”
• You may reply “HELP” for assistance
We maintain records of consent in compliance with applicable laws and carrier requirements.
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
We may use:
• Google Analytics
• Meta (Facebook) Pixel
• Advertising tracking tools
These tools help us understand user behavior and improve our marketing efforts.
You can disable cookies through your browser settings.
We do not sell your personal information.
We may share your information with:
• Service providers (such as CRM systems like GoHighLevel)
• Payment processors
• Marketing and analytics platforms
• Legal authorities when required by law
All third parties are required to protect your information and use it only for intended purposes.
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.
However, no system can be guaranteed 100% secure.
Depending on your location, you may have rights to:
• Access the personal information we have about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications
To exercise these rights, contact us at:
support@epiccleaningpros.com
We retain your information only as long as necessary to:
• Provide services
• Maintain business records
• Comply with legal obligations
Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
If you have any questions about this Privacy Policy, please contact us:
EPIC CLEANING PROS LLC
12545 Farm Hill Drive Suite 400 PMB #106
Huntley, IL 60142
Phone: 847-238-2088
Email: support@epiccleaningpros.com
